How Applying AI Operations to Service Management Adds Value to Your Data

By |January 21st, 2019|

Applying artificial intelligence (AI) operations to service management can help you gain deeper insights into your data automatically. Using algorithms for data-driven predictions and decision making is a streamlined method for operationalizing your service management environment. By leveraging this [...]

Consolidating NOCs Into a Single GNOC

By |December 5th, 2018|

Having a network operations management environment that’s distributed across several network operations centers (NOCs) to manage multiple countries, or even time zones, limits your organization. The inherently complex structure of utilizing several NOCs alongside a suite of legacy tools [...]

Waking up to a New Name

By |November 17th, 2017|

For the past few years customers and partners asked why we called the company Monolith Software … and to be honest, I have entertained the same question. In my opinion, the very definition of a monolith was the exact [...]

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